All parts purchased through MTH Parts & Sales LLC may be returned and refunded or exchanged within thirty (30) days of the original date of purchase with a copy of the original sales slip.
All returned items MUST have a pre-arranged Return Authorization Number issued from email@example.com clearly marked on the outside of the shipping carton AND be in new condition with all components supplied in working order, in its original packaging with the part label unbroken.
Electronic components are thoroughly tested PRIOR to being shipped to a customer. If the security tape on the anti-static bag is broken the part may be subject to a 20% testing fee.
No refunds or exchanges will be permitted for items damaged by mishandling or improper installation by the customer.
Orders purchased by credit card will have the refund amount credited back to the credit card used for the original purchase within 30 days of the returned item being received. The refunded amount may take up to sixty (60) days to appear on your credit card statement. Shipping charges are not refundable.
Orders purchased by Paypal will be refunded to the Paypal account within 30 days. Please contact MTH via email; firstname.lastname@example.org or by phone at 410-381-2580.